Berkeley Lighting

We had to make two changes to the order our architect put in for us and Berkeley Lighting could not have been less accommodating. We had to exchange lights to a bigger size because the ones we ordered don't cover the cut-out for wiring. We inadvertently lost the outer box for one of the lights, so even through everything inside was in styrofoam and untouched, the person at Berkeley Lighting would not let us exchange it for a larger size, plus we had to pay a 25% restocking fee for all three!

And now we have a random outdoor light that we can't return. For the lights in the front, we wanted just a down light, not up and down. We brought them back completely unopened but again had to pay a 25% restocking fee. In the end, it cost us MORE to exchange the two lights for a cheaper version that only shines down. Given the company's unfortunate approach to customer service, that all these lights are readily available online for the same price Berkeley Lighting offers, and the online vendors allow products to be returned or exchanged for free (with free 2-day shipping instead of 2-3 week waits), we wish we had not given our business to Berkeley Lighting.

Beautiful Lighting. Great variety. Good Quality. I had a houseful of lighting to buy while renovating. My contractor suggested going to Berkeley Lighting. I bought some things elsewhere but took them back and wound up buying almost everything from "Berkeley". I did have a slight problem keeping track of the money spent due to changes in decisions but I think it was due to the nature of project.

I always use Berkeley Lighting for all my lighting needs from interior lights as well as landscape lighting. They sell quality products at reasonable prices and I love the idea of supporting local businesses. They're staff have always been extremely helpful and gracious.

I cannot imagine a store that supports and cares more for its customers. I went into buy a ceiling lamp and they were very helpful in giving me all the options-and taking the time to figure out what would work best, and later working with me when the initial selection didn't work out. They really standby everything they sell.

First time coming here and was in awe of all the different lights they carry! Literally everything you need is here! Also it's hard to find just a light store in the bay area. Hubby and I came with the intention of looking for a bathroom vanity light but found so much more! The bathroom light we found was a bar style which is contemporary and will sit above our mirror.

It has the dimmable option and is bright enough to light up our 8ft by 8ft bathroom. It was $250 before tax. You are also able to control the warmness of the light too. They did not have our light in shock but it will ship from Los Angeles in 1.5 to 2 weeks. We had the option to pay half now and half later or pay in full which is great depending on how much your light costs.

On top of a bathroom light we saw foyer lights, outdoor pathway lights, floor lamps, table lamps, dining table lights and more! All with so many styles and there is something for everyone! It ranges from modern to artistic to classic styles. The foyer light we wanted was $900 and has super cool circles within each other! There was a smaller option for $225 but go big or go home right?

So next time we will buy the foyer light when we are for sure ready to buy. The reason we didn't was because if you return there is a 25% restocking fee so we want to be sure we want it before committing! All the workers were super helpful and welcoming. If they did not know the answers they found out for us. They checked in with us multiple times to make sure we were being helped even though it was busy. I definitely recommend this light store.

This was my first time visited this lighting place, I was looking for a ceiling light, I am brand new to this so I asked this guy name Mike who works there as a senior associate. Mike was very friendly and helpful, he took the time to explained what I needed to know and also recommended me a couple of place where I can find the lighting that best match what I am looking for. Thank you for the friendly service, I will look for you again when needed.

Very friendly and knowledgeable staff. Great selection of vintage lamps. Not many other stores like this one in the Bay.

Great selection and knowledgeable, courteous staff. It seems they have a solution for every lighting need!

We just had the best experience at Berkeley Lighting. Robert was extremely knowledgeable, pleasant to work with, and efficient. He came up with cost effective solutions for our complicated outdoor lighting needs.

At our contractor's recommendation during our remodel, we purchased our overhead living room fixtures here, and I was very happy with the service, selection, price and quality--so when it was time to go find some floor lamps I went back. We had decided we were done with buying floppy $15 IKEA lamps, but I wasn't ready to go hog wild and break the bank. Berkeley Lighting had a range of prices for floor lamps, and although my target was at the bottom of that range, there were lots of nice options there.

I got one I was very pleased with and the staff member helped me load it. They had lots of employees on the floor and desk, and the customer service was responsive without being pushy at all. A great place to get your lights and lamps!

I took two old lamps in for repair after speaking to Mike on the phone. When I arrived at the store one of the employees helped me bring the lamps inside and the problems were quickly diagnosed. That same day the lamps were repaired and I picked them up. Everyone was friendly and knowledgeable. The charges for the repairs were very reasonable. I highly recommend this local business. Michael B.

Our over 5 year old lamp stopped working properly. We brought it in for a repair and it was quick and easy. Highly recommended!

Customer service: Flawless! Selection: Amazing! I really like the unique selection of lighting fixtures they have to offer. We just remodeled our master bathroom and wanted something that looked more like art hanging from the ceiling. They didn't disappoint w/ the recommended selection. I've been shopping here for a while and would highly suggest stopping in and giving it a look!

A big selection in a small shop with helpful and knowledgeable staff. I had a hard time figuring out what to replace my under-cabinet lights, and I was able to get a nice variety of inexpensive options here.

Large unusual selection of lighting fixture. Salespeople are nice, friendly and very helpful.

These guys did an absolutely amazing job repairing an antique lamp that was in bad shape. The repair was so fast and really affordable. They were very friendly. I am so grateful!

Berkeley lighting is the best. All the people are extremely knowledgeable and the quality can't be beat. It's expensive, however. Tip: if you go in with your designer or interior decorator, they usually get a substantial discount.

After my latest experience here I felt compelled to write a review. I've never been so blown away by customer service and salesperson knowledge. There's some smart people who really know their stuff and they are happy to share that knowledge. Also, their inventory is awesome: you got your weird stuff, your cool stuff, your quirky stuff, modern stuff, crafty stuff all at a wide range of prices. You are bound to find something you like here.

A hard-wired pendant lamp in my house stopped working a few weeks before Christmas. I was thinking I'd need to order a new one when I walked in here - but they tested it, diagnosed, and fixed it on the spot. Stunningly awesome service here.

I love this place. Super helpful, knowledgable and have all the weird bulbs I need. Just discovered they share the parking lot next door. Not many spaces but its not like that place gets busy.

Always the place to go to find hard to find bulbs, all safety protocols followed and within a few weeks we had revamped and reactivated our yard lights, as well as a few other projects perfect for pandemic times.

This is a great store. You walk in and are immediately struck with the vast array of lighting products in every conceivable style, from craftsman, to deco, to modern, including hanging, tabletop and even garden fixtures. The staff were really nice and helpful and helped me choose exactly the right lamps for my space. These folks clearly want their customers to have a nice shopping experience and beautiful lighting.

Poor customer service. I am not an electrician and the sales person seemed to be very impatient when asked to explain what is required for inset lighting and the options available. After dropping clise to $500 there was not even a thank you for shopping here. I will not go back.

Very helpful staff- I worked with Dan, goes out of his way to identify in store and catalog items that work for your aesthetic and price. Prices are good, comparable to what you can find online. I would definitely recommend visiting Berkeley Lighting!

This place has every light fixture you can imagine and the staff make you feel like home. I'd like to recognize them for being a helpful part of the community and I look forward to revisiting l.

Great customer service! My lamp had a defect to the stand and they fixed it for free and gave me a dimmer no charge! Lovely place.

I bought a Tiffany style lamp and put it into the trunk, when we braked, it fell over and the neck broke. I went to Berkeley Lighting to see if they could repair it or sell me the part. The owner said no they could not. I asked if they had the part, he looked through a catalogue and said no. I saw, as he flipped through, that there was the right part and I asked him if he could order it.

He got quite snippy and snarled that it was NOT the right part. I went to Ensler on Solano and he sold me that exact part for $5. I fixed the lamp, no problem. I guess it is a good idea to go to experts. Pretty clear that Berkeley Lighting has NO IDEA how to fix lamps nor customer service. His rudeness is 100% guarantee that I will NEVER go to his store for anything. Pathetic!

These guys are great. They know their stuff, have good inventory and can get what you need.

This medium sized light store has a vast collection of both high end and affordable fixtures. The staff was super friendly and helpful and they can order anything you need. The only drawback is that the parking can be really tight

Thank you again for assisting us in selecting new outdoor porch lighting. We had a design in mind, wanting to update to LCD bulbs, while keeping within budget. I was able to peruse through several catalogues until I found what I wanted. Ordering was simple and the items arrived within 3 weeks. Our electrician installed them and they look great!.

Excellent customer service! I went there to buy some recessed cans today and didn't realize there was a parking lot on the side of the buiding that I could use. My order came in a big box and though I could probably carry it since it wasn't super heavy, a staff member that was helping me (I believe his name is Andrei) offered to help me carry it to my car without me even asking.

Not sure if he noticed my pregnant belly or that is just how nice all the staff here are. Either way, I was very happy he offered! He helped me carry the box to my car which was parked around the corner and across the street! Sooo nice! Definitely coming back here for my lighting needs!

It was a pleasure to work with. We did our entire indoor/outdoor lighting of our remodel with Berkeley Lighting and I can say that their prices were very competitive. For those of you who like shopping in EU, I advise Dubai (duty free zone) where you can buy your lamp for $52.