Pql Inc

PQL offers a quality while being affordable product. I've installed many PQL brand "Superior Life" products over the years and feel confident using them in higher end installs. I know I won't have to make a return trip to change out bulbs and fixtures on my time.

I have not had good experiences with this company. I purchased LED lighting for my business. Canned lights from Toshiba that could not be installed properly due to poor design, they just sold us some bad lights. They tried to send someone over to fix them but they could not be fixed so I got these lights that don't sit flush. Next I ordered several flush mount LED fixtures that they had no kit to flush mount them with, basically you have to fabricate your own mount.

Then I ordered some other expensive pendant lights and they sent me the wrong one even though I sent them the exact model number which distinguishes the color they should have sent me. Then they forgot to order the bases for them and I had to wait again. Now finally all the lights burned out and I let them know weeks ago and gave them my CC# to order replacements under warranty when I send back the old ones.

Another week goes by and I send them another e-mail and they haven't responded. So my business lobby has been without lights for weeks now and they don't seem to have any sense of urgency to help me out. I wouldn't recommend doing business with them as they are very slow to assist and support.

Exceptional quality products and customer service. They sure know their lights.