Capital Lighting

Beautiful lighting options on display, clear pricing and helpful staff!

We had quite a few lights to pick out with our new house. This process was made much simpler with Capital. If you get the opportunity to work with Geoff you will be in good hands. He is truly amazing, even a 5 star review is underrating our experience.

The most horrible service ever. Trying to reach them since over a month. Getting same answer that service team will contact you. I also left several voice messages but no response. Price is 10 times higher than other merchants but zero service. They installed a bed room fan with string on high ceiling without a remote.

Capital lighting is awesome! We worked with Geoff who is very knowledgeable about house lighting. Geoff takes the time to get to know you and compiles your style. We had a great experience with Geoff! We are so excited to see all these lights in our new house.

Nikki was so helpful. Big selection.we found what we needed. Highly recommended

Run, don't walk away from this place. Builder referred me to them in March. After significant delays on the build of my home it was finally ready to close in June!. all except for the lights. Fast forward as we enter November and we are still missing 5 light fixtures including the kitchen pendant lights which are a fairly significant portion of a homes ambiance. No return calls. 425k home with bottom of the barrel lighting company.

AVOID THIS COMPANY! If you are building and the builder tells you to work with Capital Lighting, find another lighting vendor. We were building with Romanelli and Hughes. Worked with Sheila to get our lighting order in August. We were told they would work with us on planing and we had very little interaction and had a hard time getting them to call us back.

We specifically wanted to make sure that lights we ordered were in stock. I was assured by Sheila after a few weeks of not being able get a hold of her that they were all in stock and we would have everything in October. When many of the lights arrived, we noticed several on back order. We tried calling Sheila and as of December 20th we still do not have 2 lights.

Plus we are missing bulbs and have some glass fixtures missing that have been promised. We have also NEVER received a call back from Sheila after leaving at least 8 voice mails. If you are lucky, she may answer the phone and tell you everything is coming soon and on it's way, but it is December and we are still missing several items that we ordered as well as one broken fixture that is on back order. Long story short, find somewhere else to buy your lighting and if forced to go through capital, do not trust any information they give you.

Capital did a good job on my new home build. If you've got an appointment they're great, prices are reasonable. If you're going to walk-in, plan for the worst, there is very little order, almost as if they have never had a wait on a Saturday or Sunday. We also had an occasion where they could find our desired light on their website, but not the ordering system. That's a problem.

I went here over a big box store as their selection is 10x larger and you get real customer service! My new fan came in quickly and was notified immediately when I could come in to pick it up. Everyone was masked and helpful. I've shopped here multiple times and have always had a good experience.

They have a fairly large selection and I would have much preferred to shop locally for my lighting. I went to the store on three different occasions and each time waited more than 30 minutes before going to the desk and asking for help. Rather than receiving any sympathy or help, I was brushed off by staff busy doing who knows what behind the desk.

I was ready to make a $1000 purchase and I can't get the staff's attention. Maybe I should have just put cash on the counter. Instead, I went to an online competitor. I will never go back to Capital Lighting. I can only assume they are more focused on selling to higher volume, accounts like contractors, rather than the individual consumer.

I highly recommend working with Meena; She is amazing! I was overwhelmed with the all the choices and coordinating light fixtures with my decor. I took pictures & video of our home, and she helped me select fixtures in my budget. She is very knowledgeable, patient and honest. She did not "over sell" or push me to order anything. Capital Lighting prices were comparable to online pricing.

Great selection of custom lighting that really stands out compared to bigger box stores. Sales people are reasonably knowledgable but customer service is not their strong suit. Feels like they are understaffed and constantly helping many customers at one time.

On our first visit, it was getting close to closing time. We tried to hurry but when you're looking for new lights to accentuate and dress up your home, especially the outside, you don't want to rush your decision. It seemed like a long time before a sales rep approached us, but I could tell by her tone & demeanor that she wanted to give us time to check out what they offered.

We had several questions that she answered completely but had to check on a couple of them to be sure to get us the right answer. When we made our selection, she checked to see what discounts we could get and proposed a price for everything. She also let us know that they would have to order our lights. The price was good, the service better so we placed our order. Yesterday, we picked them up.

They were busy but someone took care of us right away. Another nice experience from the staff there. The next time we want to upgrade any of our lighting, Capital Lighting will be at the top of the list.