Creative Lighting

Lovely bright shop. Plenty of choice as very few lighting shops about. Staff very helpful. I would recommend a visit

Love my light and fan! Came all the way from Texas to get my light from Minnesota!

Great little place knowledgeable salesman not pushing for sale

Excellent range of lighting and staff very knowledgeable, friendly and helpful.

I've worked with this group a number of times to find fixtures for clients and they've always been helpful. It's where I look for my own fixtures as well.

I came to creative lighting on a Tuesday before 2:00 pm to find a hard to find lamp shade. I walked in, past 4 or 5 employees, looking for the shade and ended up covering the entire sales floor space without even one person asking to help me. There were staff sitting at desks talking amongst themselves or doing papeerworrk and none of them cools be bothered to see if a customer needed help. Appalling customer attention, you won't see me here again!

Light almost burned down my house, no warranty, no help, just a loose wire from manufacturer. Should have sold me a fire extinguisher with it.

Walked in looking for a light kit for a fan in our new Lennar home. Creative Lighting supplies all of the lighting for this builder and they referred us to them. My wife and I walked in, they pulled up our build, but unfortunately they don't sell just the light kits for these fans. Joe did however, go look, found the parts we needed in their supply room and brought them down.

As I reached for my wallet, he walked us over to a fan to make sure we knew how to connect it and told us to have a great day. I wasn't looking for anything free and I would have gladly rated them 5-stars even if I did have to pay. Joe's level of service, his desire to make sure we got the right pieces and got it installed the right way would make me go back. We were also greeted and followed up on by the owner who was wandering around. Great service and very attentive.

I bought the chandelier for my dining room and two pendant lights for my kitchen from them. They have a good selection and a variety of styles to choose from, much more than any big box store, and I thought their prices were comparable. And if you cant find what you are looking for they offer a large selection online that they don't stock in the store.

I didn't have any negative experience with a lack of customer service as others have stated. I found the staff to be both knowledgable and helpful. Overall I am pleased with the quality of the lights I purchased from them.

Nice selection and knowledgeable sales people. I thought prices were fair and comparable to home improvement stores, but the service was more attentive. I would recommend to a friend

We were referred to creative lighting. As we walked in we were never greeted. we were looking for lights for our new house, as we looked around for fifteen minutes thinking some one was gonna ask us if we needed help. so much for helping the local guy, we are on our way to a better lighting store with better customer service.

Looks like they have some nice lights but I couldn't get anyone to help me for over 30 minutes. I finally left after I had a head ache from looking up at lights by myself with no idea what I was looking for. The "greeter" tried to help but doesn't know much about lights and then she knew we were leaving because we were sick of waiting and just let us go. I'm not ever wasting my time there again.

Ignoring customers is a great business model. Ill be shopping somewhere else next time. We purchased some pendant lights for our kitchen remodel at creative lighting. When I went to pick them up and look for a light for our entry way the staff basically acted like I didn't exist. Not a single person said hello or offered to help. When I went to the customer service counter there were three employees and only one customer. They stood around chatting for a while before they finally approached me. I will be shopping for the rest of our lighting somewhere else.

Wow lighting design sure has evolved. We are getting our bathroom done in a rustic slate and we needed to select light for over the vanity mirror. We find a 3 row light that matches it to a tee. One light looked like a medusa style that I could see Lady Gaga wearing as a wig. We had a helpful salesperson, Kay, who we really liked. The more beautiful designs were naturally the most expensive. Ours wasn't too bad and I'm sure a mounted will last for years. Glad it was close to home too.

1 point given back for the president calling me and listening to my problems, and another point given back because none of our lights were broken which would have resulted in another trip back.