Masterpiece Lighting & Architectural Hardware

They had some lovely items and we were interested in a few of them. However, no staff member ever approached us to check in to see what we may need.

I worked with Jessica Kist on a few replacements in my personal home and she was great. Even though I told her exactly what I thought I wanted, she knew better and quickly processed everything I told her in order to find products that I love, and of course were nothing like what I told her I wanted. She gave great advise and I am super happy with my lights and fans. Jessica called to arrange delivery of my purchases to my home as soon as they arrived at Masterpiece.

Since then, she is my go to recommendation for real estate clients with lighting needs. She works with any budget and responds efficiently and thoroughly. I will use and recommend Jessica at every opportunity.

I worked directly with Mark Rivers and he took customer service and professionalism to the next level. We ran into a couple of delivery issues with the vendor who was providing one of the fixtures we ordered (not at all a reflection on Masterpiece, it was all the vendor's fault) and Mark took care of everything, made it a priority, and kept us updated via text every step of the way until the issue was resolved. Both the pre-sale and post-sale experience was exemplary, and I'll never buy lighting from anybody else again.

I took my Visual Comfort Billiard ceiling light to the Mid-Town location today because it had issues with the wiring and one of the bulb sockets. I had previously visited them before Christmas when they were able to find a replacement socket for the piece, but fixing the wiring was beyond me. Phil worked on it for nearly an hour and was abe to fix it and tested it to make sure that it worked. This was a complimentary service even though I myself had not purchsed the fixture originally. Above and beyond service. Thank you again!

Though this store has an enormous inventory of lighting, I won't return until after the pandemic is over. The concierge, the salesman who helped me, and a customer near me all were without masks during a time that Georgia is in the "red" danger zone. This is a blatant disregard for the health and safety of customers and staff.

It was a pretty casual experience. They carried more picture lighting than any other store I visited in the immediate area. I was attempting to do my part by shopping locally versus shipping online. Though I didn't find what I was looking for z I will definitely visit again for my other home lighting needs.

We purchased a Moroccan chandelier and thought we would need to convert it from 220 to 110.within minutes Phil tackled the job installing the bulbs we needed! Thanks Phil and Masterpoece for a great experience and we will be sure to keep you in mind for our future electrical and lighting needs! Keep up the good work Phil!

I had a malfunctioning rail lighting transformer that was going to be minimum $600 to replace. Masterpiece vice president steppped in and personally trouble shot the device, even though it was a manufacturer they didn't represent. He then had a part ordered and upon it's arrival he personally installed the replacement part. For less than 10% of lowest cost found online my problem was resolved. A customer service experience that will remembered. Thank you Masterpiece!

I've bought light multiple fixtures from Masterpiece over the years for kitchen and bath. Recently, one of my kitchen pendant lights that I've had for years stopped working. My DIY repair worked for a while, but after that failed I brought the fixture in. Marsha and Phil were both extremely helpful. Phil did a great job troubleshooting the problem, and made the repair with a brand new part at no extra charge.

He even gave me a replacement glass globe to cover the bulb (I had broken the original years ago). Great service and very helpful all around. Happy to have the fixture working again like new. I highly recommend Masterpiece for both its products and service.

Masterpiece Lighting is just THAT. The staff is trained incredibly in lighting layout and is up to date on all the latest LED and other fixtures. There is years of experience there. The selection of fixtures is tremendous. I have worked with them on hundreds of residential and commercial jobs and have always been very pleased. My clients have been guided with one on one planning advice. The Hardware department is also the best in Atlanta. Huge display and great experience and access to anything you want.