Craftsmen Electric

Excellent customer service! From the schedulers to the technician that came out, they provided top notch service and experience. Got a quote for work that will be done, the technician was extremely helpful and very knowledgeable in answering our questions. This company will be our preferred electrical company for our future projects for sure. Nothing felt sales-y or pushy but rather insightful and helpful. I appreciate that and look forward to working with them on additional projects.

Everything about this company was professional and efficient. Unlike other companies I initially reached out to for my required work, these guys did everything right. The customer service was unmatched ( a rarity these days!) They returned all quotes and calls promptly. The technicians arrived on time, walked me through the process and set and met expectations for the day's work.

Both technicians were friendly, positive and professional and answered all my questions. I had an entire panel changed out so it took about six hours which is exactly what they told me to expect. I would highly recommend this company to anyone!

Jeremy was amazing! So kind, professional, and genuine. He was so quick to get to work and did a wonderful job. If you want an honest and qualified company to do your electrical work this is definitely the way to go. I highly recommend. (And I never write reviews for companies so I really mean it) Big thumbs up! Service: Electrical outlet & switch installation

Incredible experience. Satisfied in all Aspects. Lightning Bug was Responsive and gave me options that was fair. Cale and Cash did a great job. Was attentive towards my needs and concerns. They took the time out to address any questions I had. Looked out for any items that may a concern or not in code. I appreciate Steve coming in doing a QA check.

Conversation Steve had was constructive with the workers, demonstrated an atmosphere of openness and education between upper management and line workers. I look forward to contracting Lightning Bug again for future projects. It was an absolute pleasure. I feel very safe and comfortable with the services they provided.

I asked another company for a quote for my project (2 bathroom fans and an outlet installation) and was told it would be 4 grand. That didn't feel right. Thank goodness I called lightning bug! The estimate was a little over a quarter of that price and he was conscientious of my budget as he made the few necessary adaptations. Jeremy was such a dream to work with. Exceptionally professional and kind.

He did an awesome job while I was working from home and I experienced minimal disruptions. The quality of the work is phenomenal and I can't say enough rave things about this experience. A+!

Both Justin and Gabe were an absolute joy to work with. They are professional, courteous, prompt, and incredibly knowledgeable. We've worked with other vendors in the past, but Lightening Bug really took the time to explain what was needed (and not needed), and why. We had recess lighting installed in two rooms, along with a new circuit panel and outlet upgrade.

I couldn't be happier with the entire experience from start to finish. We will be using them again for some minor projects in the future, but I feel so good knowing that we trusted them with the "heart" of our home as well. Very highly recommended!

Lightning bug electric was great to work with! From the initial service scheduling, to the estimate, and completion of the work, it was an all around great job. Communication from all parties (office schedulers and technicians) was prompt - they always reached out to you first and ensured nothing fell through the cracks. Our technicians were Steven and Samuel and both did an excellent job getting all of the work done within the day (replacing an electrical panel and installing a new outlet for a dryer). Couldn't be happier and will definitely use lightning bug for future electrical work.

Cale installed ring security cameras on my patio and over my garage. The install was fast and the cost was reasonable. He's very knowledgeable about wiring and I feel extremely confident with the work. My street was getting paved and I offered to reschedule but Cale just carried his ladder and all his tools from the next street over. I definitely plan to use Lightning Bug for my future electrical needs. Thank you!

We switched to Lightning Bug Electric after multiple poor experiences with another well-known local company. Since we switched, we have been thrilled with the level of service from Lightning Bug Electric. The office staff (Becka, Cissy, and Elise) are so friendly and helpful when setting appointments. As most people know, this is one's first impression of a business and these professionals always go above and beyond to assist us.

They consistently follow-up and deliver. They dispatched Jeremy to our home again and we could not be happier with the quality of his work and friendliness. He is an outstanding electrician. We feel very fortunate to have found such a well-run company.

Excellent service. Technician diagnosed and problem solved a complex set of issues with our panel (and with Georgia Power) and stayed on through most of the afternoon to fix the problems. Highly recommend. Services: Install ground wire, Installation, Repair panel, Install light fixtures, Replace or upgrade panel, General repairs, Relocate outlets or switches

Our experience with Lightning Bug Electric was very positive and professional, and we plan to re-use this company for future jobs. Steven and Kale were very thorough, and the replacement of the panel looks like artwork in terms of neatness and professionalism. They worked almost 12 hours a day for two days, and they were courteous, explained things thoroughly, determined to provide high quality service, and ensure the safety and completeness of the job. Highly recommend.

Cody and Sam were the absolute best. They found and corrected a potential serious issue during the panel rejuvenation that we are so grateful for. They stayed late to ensure job was done right and to Cody's high level is satisfaction and professionalism. Can't say enough positive things about the experience. Thanks guys!

We bought a home that had major renovation prior to 1997. We hired Lightening Bug to restore connection to a flood light and install an additional gfi outlet to the exterior of our home. Our electrician James discovered several major non code deficiencies in the previous construction. He showed us evidence of the deficiency - which was actually dangerous - and gave us a fair and reasonable solution. Lightning bug not only solved our problem, but protected my family. I actually try to hire and use every company I recommend. I'm so happy Lightning Bug is part of our excellent community of excellence!

I have been using Lightening Bug for several years for both my business and my residence. Spectacular customer service and quality work at a reasonable price. I highly recommend Lightening Bug! Steven is so conscientious as well as personable.

My first experience with this company. Their office communicated well, and their technician came early and called ahead to make sure this was okay. The tech, Justin, was very good. He was professional, looked at the work, and provided good recommendations. He diagnosed the issues quickly and efficiently. He provided clear estimates of the work we want to get in a very timely fashion. I did not get the sense of any high-pressured sales pitch. I will definitely be using them again. Recommended!

Justin K saved us from an electrical emergency! He was extremely professional, quick, and knowledgeable. If you want someone who knows exactly what they're doing, request Justin to come fix your problem. Thanks for amazing service and I'll definitely book again when we have an issue. Services: Install outlets or switches, Repair panel, Repair outlets or switches, Repair light fixtures, General repairs

Steven was awesome! He explained his work in detail and made it so easy to understand. He knew exactly what was to be done and he came in and worked his tail off. We are so appreciative for his hard work and for giving us all of his honesty on the job. He and this company are one you can trust, and we are so grateful for their service! Services: Repair outlets or switches, Install light fixtures

I reached out to them because I knew the house I purchased the electrical panel was not right. I spoke to Tim who was very knowledgeable and explained how my breaker panel and sub panel were not to code based on a picture. He proceeded to provide me a quote without coming to my home. They were reasonable compared to GC quotes I had already received.

The kicker is not the price but the level of service received. I was not at home for the replacement of the breaker panel but the amount of communication I received it was almost as if I was there. Steven was polite, professional, punctual, and thorough. The job was quite large and he was there 12+hrs until the job was finished. The panels went from looking like a fire hazard to an organized and neat work of art.

On this day They not only earned my trust but a customer that WILL not use anyone else because of the level of service and professional work they perform. I HIGHLY recommend Lightning Bug Electric!

I chose Lightning Bug because I wanted a licensed Electrician. Steven, the Electrician, installed the lighting over my garage is reliable, trustworthy and punctual. He took pride in the quality of his work and customer service. Steven committed the highest standards of electrical safety and protocol. I am happy and grateful to have Steven as the Electrician who serviced my home today. Thank you Steven!

Very professional. Was right on time and worked practically the whole day to resolve our issues. Got all new breakers installed and up to code. Have used them in the past as well and have had a great experience every time. Went from having Internet cut out because of a faulty breaker and outlets in the home not working tripping the breaker to everything working great now! Thanks Lightning Bug!

We "lost a leg." That is the term that Georgia Power used. We had power in 20% of our house but not the rest. Our AC was part of the 80% that wasn't working. I called two electrical companies that handle the Marietta, GA area. I called Lighting Bug, and Mister Sparky around 7:30 am. After calling them both and getting the person who takes your information and gets you on the schedule, both said they would show up on the same day, but give me a call before they came.

I figured whichever one came first was the one I would use. Tim from Lighting Bug, the owner of the Lighting Bug, called me for details. Tim told me to call Georgia Power and make sure it isn't on their end. Which means it is free if it was Georgia Power's issue. That meant a lot. I didn't even think about calling GP since it was only my issue and not the neighborhood. Mr. Sparky called and confirmed they were coming.

I called Lighting Bug and got Tim. I told him I already had someone coming out. Tim said to take pictures of the electrical panel and contact him if I have any issues with Mr. Sparky. Mr. Sparky showed up around 4 pm. Their quote was $15,000! No joke! I sent them away and called Tim. He said the price would be $2,792 and that included everything, and they could get me on the schedule the next day.

I did have to sign a quote agreeing on the price that evening. Sure enough, the following day, Steven from Lighting Bug arrived. They called first and sent me a text. Steven finished at 7 pm. He started around 10 am. He worked straight through, and now I have electricity and an excellent electrical panel. Steven was great! I've added two before pictures - notice the corrasion on the old panel, and a two after pictures. Notice the labels inside the panel.