The Lighting Design Company - Draper

It's been 2 years since Lighting Design Company helped us select all our lighting needs for our new build. I love all our choices as the day they were installed. Longevity is key since I didn't want to be changing out fixtures and fans in tall ceiling rooms. We worked with Brandon who was so helpful in selecting things for us. He listened to what we wanted and then guided us through the massive choices and helped me stay on budget. You can't go wrong when you work with Lighting Design Company!

My electrician told me to go here to pick fixtures so I set up an appointment with Ashley. I went in not knowing entirely what I wanted but she was so helpful and patient helping me make decisions and giving me her opinions. Now everything is installed/hung in my house and I love all of it! Thanks Ashley!

The women we worked with were very helpful. It was disappointing they didn't have what we wanted in stock, but with the pandemic disrupting shipping everywhere, I can't penalize them for something outside of their control. The showroom was nice and they had excellent variety.

Corinne was very helpful with discussing our options and helping us find the right fixtures for our new build. Would highly recommend working with her and Lighting Design Studio of Draper. Photos to come once installed.

Jamie and the team at Lighting Design were fantastic to work with. They took time to understand our space and lighting needs. I would recommend that this be your first stop if you are in the market for new lighting. They had a huge selection to choose from and could fit any budget.

Today my daughter's and I were in the store shopping for a mid to high end kitchen faucet and some pendant lighting for our kitchen remodel. Not one of the three people that we saw there acknowledged us. Two gentlemen behind the counter one was to busy on his cell phone to look up. There was one other customer in the store who was being helped by a female sales associate.

I don't think I would ever go back to this store. We ended up at Ferguson's and we're greeted right as we got there and we found everything we needed there with better selection's. Customer service is key for a brick and mortar business and first impressions are important to me. It shows what kind of service we will get from you as a business and as a consumer.

Very helpful and professional. Marian was the best! She was extremely knowledgeable and very accommodating to our needs. Beautiful showroom with a great selection of lights, furniture and home decor. Staff is very friendly and always happy to help. Highly recommend!

Went in and found the perfect fixtures. The lady who helped us was amazing. We needed a fixture that same day and she offered to give us the one on the floor. Luckily they had one in stock. They have such pretty lights and great prices.

This place has the biggest selection I have see. The employees are very professional and it's a great model floor. Everything wasn't perfect with my order but Drew made up for it and made it right and to me that is all that matters to me.

Amazing staff! Hannah and Gaven were so helpful and friendly! They literally made our day! The selection was so much better for what we were looking for!

WORST CUSTOMER SERVICE EVER! Went in looking for a ceiling fan light for a fan I currently own. The man there didn't want to help me find a light, then told me that lights for my ceiling fan are specific, which is incorrect, if the attachment is the same the light will work. Didn't try to help was rude and sent us away within a minute of being in his store. If you are looking for any kind of lighting go somewhere else, dont waste your time or money here!

We have purchased many lighting fixtures and outlets from Lighting Design in Chandler for our home. They have a really nice selection of current and quality options - with incredibly competitive pricing. Best of all is the amazing service. We work with Jeff, who has been spectacular ensuring we end up with the right pieces in the right places. He has gone above and beyond the call of duty every time. We no longer shop anywhere else for our lighting needs. This is a very enthusiastic 5 star review!

I have loved working with this company for the past 10 years they are customer service oriented and the shopping experience is wonderful. I highly recommend shopping for your lighting and purchasing it through The Lighting Design

Will never buy here again.rude girls! Bought a light fixture for bathroom and light bulbs. After discussing in detail about having bright light bulbs but would put in dimmer sales associate ordered non dimmable bulbs. Then wouldn't admit to mistake.finally ordered correct ones.took forever to get. Then 2 blew out 1 was flickering took back and they were so rude! Treated us like it was our problem. We planned on buying other light fixtures there but not now!

Christina makes this a five star experience. She was very patient and kind in showing us different options for lighting in our bathroom. We love the lights too!

We came to this store looking for new lights and ended up ordering new lights for the new house we are moving into. The lights here are high quality and good looking. Josiah was great at handling a few issues that we had with 2 of the lights that we ordered. He called and provided updates on those issues. Josiah provided excellent customer service.

The reason for 4 stars is because of the process. We ordered the lights and were notified almost a week later that the lights were discontinued or backordered. I feel that the process should be much quicker. We ended up ordering another light elsewhere and getting the floor model as the result. Anyway, the staff is great here and I would recommend this place if you don't have a tight time frame.

Love, love this business! We were looking for outdoor lights and after searching for a while, decided to stop by Lighting Design. We purchased our bathroom light fixtures last year and were extremely pleased with the quality of the product and the customer service. These lights were special order, and wow! Completed both of our bathroom remodels. So, this time around, we worked with Lisa S. Lisa went above and beyond and sure enough, special ordered 6 outdoor lights. Lights came in earlier than expected and these fixtures are spectacular!

If you are looking for extraordinary light fixtures AND customer service, this is the store! (please note that this business also has a website, so if you are out of area, you can order from them. Review about the store is for homeowners, etc in the Phoenix metro area.)

Very helpful, knowledgeable sales staff. Showroom was a little smaller than I was expecting based on reviews, however staff went above and beyond to ask about my needs and show me more options in catalog. Pricing is also competitive. I went to the manufacturer website of a light i was considering to get more specs and found it was $40 more or about 25% more than here.

The most impressive selections were in chandeliers and pendant lighting. I was window shopping, would likely buy here vs a home improvement store even if I had to special order.

Great sales! The service was good too. I appreciate being allowed to walk around without being chased by a sales person. Very attentive when I did ask for help. Bought some great lights at great prices. Be careful with sales/clearance purchases. Some items are missing part or are defective. I will shop there again!

Disappointing. I walked in there this morning (I was the only customer there). I asked for the ladies room and the lady behind the desk told me where it was. I thanked her and said "When I get back I am looking for Deco lighting." I came back, assuming that she or someone would help me, I started browsing, and after 3 passes around the entire store, no ones said a WORD to me! I'll just purchase all my lighting for my new build somewhere else.

Poor customer service. I need 8 outdoor lights so bare minimum I will be spending $2500 and they couldn't stop their conversation and get up to help me. Please comment and follow me for more reviews! I would love to have you!

I found myself in a last minute panic for a light today. My electrician was at the end of our major remodel and the light fixtures ordered from another company had been unexpectedly back ordered. I dashed into Lighting Design hoping beyond hope for something unique. They had the perfect one and they made the purchase of an exquisite floor model easy!

I had broke a crystal to another light fixture at home earlier today that we were moving. I happened to ask if they by chance would have one available for purchase that might be similar to complete my damaged chandelier. To my delight, they had a perfect match as an extra.and they just gave it to me! Who does that these days?!? They so saved me anguish, they have no idea how pleased I am. I want everyone to know it's truly an amazing place to do business with!

I'd spent ages trying to find the right drum shade for our newly remodelled kitchen. I went to a number of light stores and just couldn't find the right one. Most sales people suggested I look online but Niki at Lighting Design took notes about my preferences and came up with three styles to look at. We chose one which needed modifying (longer electrical cord) and she arranged for that. Whilst there were some problems with the light fixture when it arrived from the supplier, Niki worked with them to get a replacement and their crew installed the shade for me. I would definitely return to this store for any future lighting needs.

This is a great store with very helpful and friendly employees! We had been shopping for outdoor lights for a while now and my husband and I finally managed to find some we agreed on at Lighting Design. They had a lot of options that were better quality and a more custom designer look than just the basic stuff at the big box stores. And we had been to Lamps Plus but that place is just plain overwhelming.

At Lighting Design they just had one wall of outdoor options with one sample from each design. The friendly salesman explained that each piece was available in various sizes and finishes and so once we narrowed it down to a couple we liked he could look up what the options were in a catalog. So, you actually have a lot of choices but it is not so overwhelming when you break it down that way.

They also had a lower installation charge ($20 per piece) than any of the other stores we looked at. And when the guys came out to do the job even though I wasn't there, my hubby said they were friendly and quick.

Went in looking for a ceiling fan that would provide good lighting. After a long search and a sales associate with the patience of Job (Sean) I was able to find the perfect one. Not only was the customer service amazing but I also came away with a much nicer product for the money than I expected to be able to afford. Thank again!

With a friendly, knowledgeable staff and a great selection of lights this is a great place to shop for your lighting decor. Take time to look around because they have a wide range of products other than lights - they have funiture pieces, mirrors and misc art that can make get accessories in any room. Shopping here is fun as well as beneficial. And an extra bonus is that the prices are comparable or better when they have a sale. If you don't see what you are looking for they have lots and lots of catalogs and they are very good about helping you.

Had a great experience shopping for lighting and ceiling fans here. They have a nice variety of lights and fans on display. They can also order anything from a huge selection of catalogs. Ashley and Shawn were both extremely helpful with all our questions. They helped me find a kitchen under-cabinet LED lighting system to fit my needs. They showed me samples, explained installation considerations, and custom-fit a solution for me.

I bought all the parts from them, but unfortunately, I wasn't able to go with it due to a problem my electrician uncovered in my kitchen. Lighting Design cheerfully refunded my full purchase with no hassle. Will definitely shop there again for lighting or ceiling fans.

Great customer service & prices! I was looking for a particular post lamp to match an exterior light I purchased at Costco. They gave me the best price around, ordered the light for me and were very plesant and helpful. I spoke with Sean & Ashley on seperate occasions. Both get an A+ for customer service in my book!

So I am going thru first-time-remodeling-a-home-anxiety (hellloo. the 80s called and wants all their light fixtures back!). Call me naive. but where do you go to find light fixtures after Lowe's, Home Depot and Lamps Plus?! By chance I drove by this store after a Lowe's light fixture purchase that I wasn't completely in love with. THIS is my holy grail lighting store (does it count if I've only been to 4 places?!

But I don't want to order online. I'm a touchy feely home decorator apparently.) Many styles without being dated & cheesey and prices of all ranges (whereas Lamps Plus just made my eyes bug). The sales assoc was so kind and friendly, willing to climb up and down ladders to look at price tags and gave me info sheets on the models I was interested in. As each outdated fixture goes, I'll be enthusiastically stopping by here.