Royal Lighting

I rarely (if ever) post reviews, but the customer service I receieved here was so outstanding that I had to rave about it. My light fixture was backordered due to manufacturing issues, but Olivia made sure that it was couriered to me the same day they received it from the warehouse. When it turned out to have a defect, Nigel had a new one couriered to me right away and even picked up the defective one at minimal inconvenience to me. The cherry on top - Nigel followed up with a telephone call to make sure everything went smoothly. Thank you, Olivia and Nigel!

Very helpful staff, competent technicians, terrific selection of lighting selection.

I have been a loyal customer of Royal Lighting for many years. Their customer service has always been outstanding but this time they really went above and beyond! I had to exchange a ceiling light with a fan because after it had been installed, I noticed it had a damaged part. When I called I spoke to Ebony, who was just wonderful. She looked into my options and I needed an entire new one which she ordered on my behalf.

Instead of me having to chase her for updates, she contacted me. I just returned the damaged product today and wanted to thank Ebony in person. She was not in but Mikey at the cash register knew my name and what has transpired with Ebony. I really felt appreciated and valued as a customer which unfortunately is so very rare these days. Thanks Royal Lighting!

I have purchased light fixtures for my second home now from Royal lighting and every time I have been extremely happy not only with the fixtures themselves but with the service. Always so friendly, informative and willing to help without the push to sell. This will definitely be my go to store for great selection and service!

Excellent service. From the main showpiece light fixture in your foyer to the lightbulbs you need to put into those fixtures they are the "go to" store. I have purchased a number of fixtures and went to them to the odd bulb that can't be found "online". Super helpful and knowledgeable.

I was looking for a simple but stylish dining room chandelier and a very quiet smaller white ceiling fan for a bedroom. After checking out some websites, went to a very large retailer, which was overwhelming. Dropped by Royal Lighting just after Christmas. Was greeted promptly, with helpful assistance. Decided on a black chandelier. Shawn recommended the Modern Forms smart 44 inch fan. Electrician installed both today. Black chandelier looks great and the fan is very quiet. The staff are helpful and prices reasonable. Highly recommended, thank you!

Good selection and knowledgeable staff. Lots of free parking and a nice washroom if needed

Was very pleasantly surprised with the price pints at Royal Lighting today! As farmhouse trend goes away and some LED lights are no novelty any more - sale prices seem very affordable.

Beautiful (and a solid variety to browse) lights and lighting products. Not so beautiful prices. Generally, unless you have your heart set on one specific piece, you'll be able to get inspiration here, and better prices elsewhere.

Amazing store with great selection. Outstanding customer service. Mikey went out of his way to make me happy when I returned a light fixture and reordered a new one! They definitely care about customer service! I highly recommend this store!

Some nice looks. I wasn't able to find what I needed for a strange project, but the lady who helped me pointed me to an electrical supplier to refurbish my existing lighting if wanting to keep that look. Businesses who do referrals to other businesses even if they can't make a direct sale are important to reward and thank. I'll definitely be back for other projects. Helpful advice and amazing service even if I didn't buy anything. yet.

This place is the best. Can't be inside the front door more then 15 seconds and someone is there offering to help you. Great selection and often have what you need in stock.

I have a personal bad experience my self. We bought to pendant lights my wife comes home and they give her complete diferent one so we have to go back and exchange 1 hours trip back and for so we think was over. Next day I have a electrician installing them and the baluster they not the same the plate on the ceiling as well so I go back 1 hour again and exchange and the electrician wayting and I'm paying from my pocket no compensation given nothing just a " I'm sorry" again.

Get one and the parts still not match. So I just give up on them lose my money and my pendants and buy somewhere else. So to me it's no go back again and I found a amazing store whid better prices and quality

I bought needed replacement fluorescent light bulbs there. They are better than the range light that is also used to partially illuminate the kitchen.

Great service with a great selection. We were able to get the light that we want on the first visit thanks to the staff there. They are very knowledgeable

They are always friendly and happy to help. I seem to need a never ending supply of unusual lightbulbs and they are always in stock. Their fixtures are so varied and beautiful.

Firstly, the salespeople there go above and beyond regular service. Let's face it. Covid has not made it easy for anyone to shop but the staff at Royal lighting and the the protocols instilled by the store make you feel comfortable, safe, and looked after. The selection is phenomenal and the guidance and knowledge of the staff are superb. I feared that my lights which were being shipped from the US would not arrive in time.

I spoke with the manager, Cortney, and she went over and above my expectations of dealing with the possibility of a very delayed shipment. I received a call instantaneously from her assuring me that my order would be shipped and ready by the end of the week. Originally I was told it might take a month. This is just one of the things this store does to assure customer satisfaction. They also price match which is incredible. If you are looking for fixtures, save yourself time and money and definitely try here first!

Amazing variety of lights, for even the most eclectic of needs, add to this. exceptional customer service, and you have no need to go anywhere else for all your lighting!

I have been shopping at Royal Lighting before Yelp existed, so I forgot to do a review of the best store in the city to buy lighting fixtures! My recent visit was like all the others, easy as a breeze and at great prices. Yes, it is on Avenue Road next to Pusateri's and looks very high end, and indeed sells a lot of high end lighting, but they also sell lighting fixtures for those of us with smaller budgets.

If you just walk in, you can get lost and overwhelmed with the choices, there is everything you could ever want and more. However you can check out their website and pick some options before going to the store, or better yet their current flyer with great deals and specials and have a good idea what you want before you get there. Bonus! Royal Lighting has tons of lights in stock, so if you need to get some new lights up quick, you don't have to wait for them to be shipped, just go and pick them up on the spot!

My sales rep Raj, who I have been dealing with since 1995, is great and I highly recommend him. so friendly, so helpful. Another great bonus! Almost all the lights I purchased were made in Canada. something you won't see at Home Depot and the other big box stores where everything is made in China or the US. Shop Canadian, shop Royal Lighting, you won't regret it.

Don't trust Royal LIghting. They over promise and under deliver. Sales rep Jade is lazy.

If you can't find what you like here, then it hasn't been invented. This is the best selection of lighting I have seen anywhere. I purchased and outside ceiling fan for my pergola and can't wait to try it. Service was excellent and they even offered to carry my purchase to my car.sweet! You really have to be crazy to shop at a big box store. Some many specialty shops around like this and they actually care.

Ask for Ebony at #RoyalLighting.she's the best! I tried browsing around and always end up buying at Royal Lighting!

Well I have made many trips to Royal Lighting (frankly, the majority of the lights in our last two houses have been from there) and they are truly deserving of kudos for each of the trips. But, let's focus on the latest trip. Off we went from the country to the city for some sparkle and mid century flair for our latest reno project, a guest bathroom for our weirdly wonderful mid century modern, straight out of California, eichleresque farm property. Yep, farm.

So think chickens, chihuahuas, big dogs, horses, cats and a pig.mid century style. Anyway, the point is quirky.we're quirky. And Royal does a great job with us in all our "Q" ness. We said, mid century modern bathroom sconce, Mike said, this one.and it was perfect. We said, need kitchen pendants, vaulted ceilings, strange angles, no attic space, Philomena said, these ones.perfect again.

What about a mirror, we said.well, you get the picture. Oh, by the way, we said, I broke the shade on a light like this one (pointing at ceiling), any chance of getting another? Philomena says, tell me the size and I will get you one. And then there is the payment part.a discount here and few extra LED bulbs and we are gulp, happy about parting withour credit card. Anyway, our little city trip for a sconce turned into yet another great Royal visit. Thanks guys.we'll be back.

We have been buying lighting fixtures at Royal for years. Michael and his staff go out of their way to find the best products out there in the market and we know that the prices will be great too! Great service, selection, price; what more can you ask for?

I love the selection and service at Royal Lighting. I've purchased a chandelier, two ceiling lights and two lamps so far. The quality and designs are excellent. Thank you! :

While this is not a contractor, I really love shopping here, they have a great selection, and helpful staff. Prices are reasonable. Love to go in there, but know that I will always be spending money, cause there is always something that I want. Great Store!

I bought several light fixtures for my new condo from Royal Lighting on Avenue Rd. I had a problem with one of the fixture. Sarah helped me resolve the problem without any hesitation. Not only did they replace the fixture of my chose, she also had an electrician come to my condo at no cost to me to remove and replace with new fixture; now that is real "service".

Would like to express my gratitude to Sarah for such an excellent service provided to me. For life, Royal lighting is my choice of lighting store and highly recommend not only for unique service but also there is a vast selection of light fixtures. Thank you, Sarah for all your help!

Incredible service, great price, and great location. Definitely looking into using Royal again when I'm changing the fixtures in the rest of my condo.

Wow, the lighting on display and the availability of product is one of the best on the city. I shopped many stores all over the GTA and this place hands down has the best product. The prices are similar to most stores but if you hit a sale then you will be happy. The service can be a bit spotty and leaves you wanting more since the staff are very distracted focusing on many customer rather than just you.

Amazing selection amazing staff n amazing owner. Happy holiday to entire team at royal lighting

We purchased the majority of our lofts lighting from royal lighting back I 2010 when we were renovating. The store is quite large and has a variety of styles ranging from traditional to modern. Better take some time to really look especially if you're looking for ceiling mounted lights as there are a ton of different styles mounted to their ceiling which makes it easy to overlook certain models.

Our sales person was very helpful in spending time confirming our selections were in stock, and them ready for pick up in about 20 mins. We had no issues with installation of our lights and would gladly recommend royal lighting based on their service and selection.