Galleria Lighting & Design

Walked in, the receptionist was nice and helpful. We had a question about pricing, she went to "the manager" or one of the salesmen. He verbally downed the receptionist and told her pricing is a big and complicated question. He said it very loud and in the open showroom for all to here. I walked out. There's many ways to discipline potential problematic employees.if this receptionist was so. If I were her, I would have walked out myself! I've trained in customer service for 30 years, this one was a terrible display of power.

This place is a disaster! It looks nice when you walk in but don't be fooled! I bought two lamps that literally fell apart when I brought them home. It also took me almost 2 hours to buy them, slow service! They also charged me full price for discounted items. Don't waist your time here, way over priced and horrible merchandise!

I went to the Rio Grande location, with no expectations and was beyond satisfied. I was greeted politely and found the perfect pieces. 3 weeks later when I was ready to install my lights, I realized something was defective. I went back and they went above and beyond to help out. I highly recommend Galleria lighting!

This is a treasure resource for Katy. They are very helpful and the knobs and pull selections are great. Nice lighting and they will order what you need if they don't have it in stock. 5 stars.

Working with Art at Galleria is a great experience. He is very knowledgeable on all the products they stock. He is more than willing to help you research a specific product or locate it or an equal substitute. Our customers find him to be easy to work with and very responsive to their needs. We would highly recommend Art and Galleria for your lighting needs.

We've been searching for the perfect fixture for a while, it seemed to good to be true to see it hanging in the showroom. We wanted a different finish.it was already on order. We received a call just a few days later when it arrived, and were offered delivery to our home the next day. I couldn't wait, so we received curbside pick up the same day. Carefully handled, complete with the perfect light bulbs. Thanks for great service and a problem solving experience. We'll be back.

I work with Art Ludka on all of my interior design projects. He is so knowledgeable, professional, and simply the best! He makes sure the scale and lighting are perfect and assists clients directly with any questions or concerns they have. My projects always turn out great because of Art!

Art at Galleria Lighting was such an amazing consultant! I was doing a big remodel and needed so many light fixtures. After getting an idea of my style and needs, he was able to make perfect suggestions! He was also really tuned in to the details like height of fixture, temperature of the bulb, long-term considerations, etc. If you need lights - definitely talk to Art!

We used Galleria Lighting for a house remodel and Art was phenomenal. He is very knowledgable and confident. Art is an excellent communicator as well. He wrote extensive emails outlining questions and concerns before ordering and stayed in touch through the completion of the project. I trusted him with our project from the very beginning and we love the suggestions he made. We highly recommend Galleria Lightning and Art Ludtka. Thank you, Roger and Barb Verhulst

From entering the showroom, to the install of our lights - Keith was there with us every step of the way. He was extremely knowledgeable about every single product he sold, (no joke!) and helped us decide on the perfect size lights for every area of our new home. That gave us confidence that what we were buying would not only work for the space, but it would also look good. Lighting can be overwhelming, but it was a great process with Galleria Lighting and their staff. Thank you guys for helping make our house a home!

We bought a ceiling fan, 4' extension rod and track lighting from this store and had to wait 3 weeks for it to be delivered. They recommended the 4' rod based on our ceiling height and it turned out to be twice as long as needed. When I tried to return it for a shorter rod, they told me they do not stock anything and will not take a return on the rod because it was less than $50.

When I complained to the manager, he agreed to refund $6.00 and called it a restocking charge --87% of the purchase price! They do have nice fixtures, just beware of their policies. I will not be back.

I had an outstanding experience working with the team at Galleria's Greenwood Village store. We had a tricky room, with specific lighting needs--they took the time to sit down with my wife and I, looked at photos of our room, asked about our general lifestyle and needs, and recommended the perfect combination of lighting layers for our needs. All in all, it was a great experience. I can't say enough good things about Galleria lighting.

Mixed experience. Purchasing was easy and showroom was nice. Took 3 weeks to get product, when could have just ordered on amazon and had it in 2 days for about the same amount. When the products were finally delivered, they were late. They missed the delivery day, when I was waiting around the house and had set aside time for this purpose. They showed up the next day when no one was home and left the stuff sitting outside, covered in snow. Ugh.

Then there was an issue with the order. We received the incorrect size lights (larger than ordered) They resolved this relatively quickly but we had to wait another 2 weeks. Sometimes there are errors, but at least they made the effort to make things right.