American Lighting

I purchased a Spektrum tape light kit and after installation and working properly, the controls went haywire. I spoke with Jason and after some Diagnostics we determined the Bluetooth control was bad. He quickly sent me another one and it fixed the problem. I can't thank him enough for his knowledge and patience helping me.

We have been working with American Lighting for years now. They are continually at the forefront of the lighting industry with their innovative product offering. Many manufacturers develop a few lights and are complacent with their offering but American Lighting goes above and beyond. Their LED tape light, downlights, and other linear lighting is second to none. However, their most important and finest qualities is their customer service. Anytime we need an order expedited to one of our customers they make sure we are taken care of and that's what service is all about. We look forward to working with American Lighting for many more years in the future.

Called them for a return and it took them more than 4 weeks to get it replaced. worse when i called 3 different people had to look into it, even the manager had no idea what she was doing. still waiting for this package.

I can't believe it! I had an issue with my relatively new kitchen lighting set up. It was very complex and extremely frustrating for even the electricians. We called American lighting and Kevin was unbelievably patient and helpful on the phone. However we ascertained that I needed an exchange on my remote control. Two weeks later and uninvited, I strolled into a phenomenally large building - American lighting.

I was not only hospitably treated immediately by the receptionist, but invited into the back where many of the employees came by to meet me. Kevin interrupted his extremely busy day to help me for over an hour! Everyone seemed to enjoy their jobs and really care for their customers. Kudos to all and thanks so much American lighting. You have a customer for life and I hope many get to read this. Customer Service is alive and well in Colorado!

The sales staff has always been super helpful at explaining products to make sure we get out order correct. And- the order is delivered so quickly! Great products that last.

I've been buying from American Lighting for many years now, and have been very pleased with the quality of their products. Their customer service team is exceptional, and always gets my orders out in 24-48 hours. I would highly recommend them to anyone interested in their products.

Junky product, defectives. Rude sales managers Way too much employee turnover here. Had to work with 4 different employees in past year. Emailed again they lost another employee and lost my quote AGAIN. I have to do all the work to get pricing and model numbers. Asked who was in charge no one would say. Met "national sales manager" at a conference, she was rude and offputtting. Wouldnt let me talk to her manager after she gave me wrong info. Product isnt worth it for the troubles. BONUS! Employees are the only ones leaving positive reviews here and everywhere!

Just awful. Their bulbs are packaged as cheaply as possible, to go along with their cheaply as possible junk lighting. Seriously cannot beleive they would ship glass bulbs in.5cm of packaging. Customer service is nice and replaced but broke again. Tired of it. Contacted their "sales" team directly, no response. Sent another e-mail, no response. Phoned, no response. Made in China junk that makes normal "MADE IN CHINA" junk look nice by comparison.