Lighting Expo

Always love that place. Found beautiful light for my bathroom

Very excited & happy with my purchase A Salesman named Jonathan helped me and took care of me and excellent customer service!

Went in looking for a lighting solution for a sconce purchased elsewhere. We knew most likely there would be no solution and we would be purchasing new sconces. Went towards the desk to ask for help and the man visibly wanted nothing to do with us once he saw us with our box. He was cold and said go back to where you purchased. Not friendly, not smiling not even offering to show us anything similar in style that he may have. We would have easily spent hundreds of dollars but he lost a customer. It was shocking how obnoxious this man was.

Jonathan Segovia assisted me on an outdoor lighting design around my pool after needing direction on the project. As a business owner I'll tell you this is the guy you want as the face of your business. Very professional, kind, patient and knowledgeable. He wasn't pushy, or like a few other lighting companies I first visited, irritated when asked pertinent questions.

I was so impressed with this guys demeanor that I was shocked people like this still exist in our lazy and careless society. The entire experience was flawless. If I'm the owner of Lighting Expo, I make sure this guy is taken care of for life. You can't put a price on the value of a dedicated salesman like Jonathan. I've already referred many friends to Lighting Expo who are also doing home renovations. I wish I could leave 10 stars.

Jonathan today was very helpful I'll be going back to order a house full of chandeliers and fixtures

Poor experience. Went into the showroom, the place was very dark as most lights were turned off including rooms and complete isles. One lady was helping customers. I politely excused myself to interrupt her and asked for the one section of lights to be turned on. After no response I asked again which then the lady snapped at me giving me the assumption that she heard my first request and chose to ignore me and responded that I have to wait.

I proceeded to walk around the store to waste time as I found a chandelier that I wanted to purchase. I did see a gentleman and a woman who seem to be the owners that saw me walking around and proceeded to ignore me and stay in an office. After trying to be patient a little more, I chose to leave which at that point all three of them were standing around the open desk chitchatting.

It was evident they were not interested in my purchase. None of them ever asked if I needed some help as a waited for their dog to move so I could exit the store. Highly would not recommend due to their poor customer service levels.

If I could give negative starts I would. I walked in there simply asking for help today, and the lady working was so incredibly miserable she didn't want to help at all. Nothing to say besides 'what' when I asked her for help. I walked right out. Go to Home Depot. Their customer service is 100 times better than this place.

I bought a light online and when I opened, it was not what I expected. I called to ask if I could exchange it and was immediately accommodated. The owner allowed me to browse around and made suggestions before finding the perfect light for my baby's room. Awesome customer service!

Lighting store located on Rt 9 North in Freehold. Good selection but leans toward older styles. Plenty of crystal chandeliers to choose from. Only thing is dated look. Fan selection good and was able to buy a fan that was not that cookie cutter look.

Like most Lighting Supply Centers, this place is crowded beyond belief. The stock is incredibly diverse. The only problem we've ever had there, was a lack of help. Sometimes, transactions aren't as easy as walk-in, take one off the shelf, pay for it. Sometimes homeowners need help in choosing, distinguishing, selecting. And for that, you may have to wait.

If you need some final advice on what lighting you need to buy, ask For Susan. She is an accredited Designer, registered with IDS. a degree in design from F.I.T. She is well versed in matching your needs. Bring in your measurements, a picture of the area you need to light and she will help you in a flash!

The staff is very friendly and helpful and they have a great selection with reasonable prices. Their fixtures are quality, too. We have bought a fan and light fixture here, and a larger fixture more recently. After 7 years the fan and light are still holding up, still working perfectly, and the fan is still not making any sound when it turns. I would recommend it to anyone looking for new light fixtures, fans, etc. Definitely a good place and they will most likely have something that you like.

We recently purchased 3 pendant lights from Lighting Expo. 2 were in stock but the third one had to be ordered. Unfortunately, the pendant which was ordered did not match color wise. Lighting Expo graciously reordered all 3 so the color lot matched. Our Salesman was Jonathan who also recommended an electrician for us. Our pendants are installed. we love them and the service received by Lighting Expo.

If I could issue zero stars, I would. My husband and I were looking for a floor lamp for our living room yesterday. When we walked in, no one greeted us, but that was OK. We arrived early, when the store first opened. We looked around for a few minutes and then made our way over to the register area. The one "sales" person mentioned to the other that he already had a customer so he could help us.

I mentioned I had a picture of a lamp style that we were interested in and showed it to him. The first thing he said to us was NO ONE is going to have this in stock, so if you want this, we'll have to order it. If you need it right away, you are going to have to wait, it'll have to be ordered. No one anywhere is going to have this on their showroom floor.

He then proceeded to just stare at me. Never once mentioned that he could help me or show me some styles from a book of what I could order. Basically it seemed, no, actually, he made us feel as though we were a HUGE bother to him. A big ole waste of his time. Guess he didn't want a sale from us. Needless to say, we left. I will NEVER purchase anything from this place and I will make sure to tell everyone I know not to ever purchase from this place.

I've been in sales and customer service for 15 plus years and this is some of the worst I've seen. A HUGE shout out to the Lighting Store in Paramus. Friendly, helpful service. I ordered my new floor lamp without a hitch! I actually spent more than I had originally budgeted because I found something to order that I really loved

I found the Lighting Expo to be an enchanting experience. Great selection and a very accommodating staff. Their prices were significantly lower than some of their 'competitors'. While shopping, Joe, made me feel like he was my personal assistant, yet without any pressure. I purchased 4 items and am having a lamp rewired, as well. Glad to have stopped by the Lighting Expo.

Excellent products, Beautiful chandeliers, HUGE selection, exceptional customer service, great prices. I bought all my lights from Lighting Expo in Wayne for the past 15 years I love this company.will come back for more. I will definitely recommend the store to all of my friends.