Service Lighting & Electrical

Ordered 998 bulbs from this company. Received 24 boxes of which 2 of the boxes were empty. Missing 200 of the bulbs we ordered. We called the company to let them know that and they said they would have to do a count. Since we needed the bulbs the next day we ordered 200 additional bulbs for the ones that were never shipped at at cost of $3,775. They charged a hefty overnight charge (which they did end up refunded us) but would not refund us for the 200 bulbs that were missing.

They said they did not have an overage of bulbs and that their inventory was spot on (which I've seen another reviewer say). Buyer Beware on this company. Not very reputable! We were charged for 430 bulbs of which we only received 230 bulbs.

I found that the incandescent bulbs last longer than the LCDs contrary to what they want us to believe. I bought my house in 2002 and it had incandescent bulbs and most of them are still working. The ones I replaced with LCDs burned out within 6 months and they have this covering over the bottom half which makes my outdoor lights with a dimmer work the opposite of how they should work. New is NOT always better.

First of all, I have since discovered there are other bulb sites that will give you a shipping break for orders over $99, so you might want to go with them instead of 1000Bulbs for that reason alone if you need a large order of bulbs like I did. 1000Bulbs seems to give you good prices on many bulbs, but then you lose that in their shipping charges.

I was looking for a specific color temp BR40 LED bulb for my church sanctuary house lights, which isn't something you can get at your local store. We have a theater style dimmer system and though it is known that some LED bulbs mights have trouble with certain household and theater dimmers, I have tried two brands of LED bulbs in this system and they work fine.

This website had several options for the color temp and lumens I was looking for so I ordered the 30 I needed. That was a lot of money in shipping (see my first comment). Unfortunately these bulbs flicker badly when fading in (fine when they are full power or fading out). Upon contacting 1000Bulbs I was told that I didn't check the manufacturers compatibility list for dimmers.

Well that list seems to only include household dimmers, not theater style dimmer systems, so it wouldn't have helped me anyways. Not to mention I've tested two other brands of LED's that are supposedly lower quality than the bulbs I bought from them, and they work fine. Though I'm not saying this product is outright defective, I think they should have been willing to work with me to both find a bulb that wouldn't have these issues, and help out with shipping charges- either by paying for the return shipping if I made another purchase of different bulbs, or by giving me a break on shipping for a new order if I paid to ship back the other bulbs myself.

Or even being willing to send me some test bulbs of another brand without charging me shipping on the small order. Unfortunately all they did is give me a list of a few other bulb options to try and expect me to eat all past and future shipping costs. Now I have to try to find a way to return these bulbs without paying half their value in shipping since I don't have a corporate Fedex account. And I still don't have the bulbs I need. I wish I would have read some of the recent yelp reviews first and avoided this website.

Pros: product came quickly, too early to tell if the Christmas lights will last. Cons: disappointed there are only 5 colors of Christmas lights, I miss the purple pink ones that normally are part of a string of lights. Returns are expensive and prohibitive, so don't think about it. They only accept positive Reviews. If you try to warn people about anything, they say your review is outside their perimeters. Such a joke, don't buy here.

Made 2 orders with 1000bulbs, both did not get mailed until I called days later. ( on the website it guarantees same day shipping) The second order. because they did not ship in time we had to change /alter order. Then they canceled my order saying it would have a 24 hour hold on my money. That was over 4 days ago. Now I am only hoping to get my money back (1500$). Don't use 1000bulbs find another company

I made a fatal mistake and did not check the contents of my boxes that I picked up at their Will Call. An estimated 40 days later I was ready to use the product and realized the shortage. I called customer service and spoke to the person that helped execute the order. She was kind and professional about the matter. I am a very small operator and could not afford to take a hit in the amount of the product.

I also understood the difficulty of the company taking the hit. They advised that their investigation found that their inventory count was spot on and did not find any overages. Long story short after sending it up the chain of command and back, they concluded to provide a one time courtesy and replaced the product. Since then I have ordered a couple of times.

My orders were spot on. I am getting ready to place another order now. I have found that for Christmas Lighting products you simply cannot beat them in quality or price. Since they are local I am able to save on shipping. I would and have recommended 1000 Bulbs to friends, family, and customers.

We ordered 3 bulbs from this company. They were very expensive, 3200 Lumens.supposed to last 50,000 hours.well one of the bulbs burnt out after only 3 months. The company agreed to replace it, they agreed that it was defective ( after my electrician had to prove it was a compatible with my fixture) But they will not ship it to me unless I pay $12 for shipping. Outrageous! Never use this company! They may say they stand by their products, but they do not!

Erin was exceptional and I can't thank her enough for her knowledge and incredible customer service!

Poor quality. Terrible warranty and service department. I spent $100 on a light fixture and after only 6 months it started burning out my bulbs. Burning out $60 worth of bulbs! After a service call I was very politely told to take the fixture in to my local electrician. This has been an expensive and frustrating experience. I will look elsewhere for lighting equipment - a company that prioritises quality and customer service.

I ordered $250 worth of bulbs in order to get a $20 Amazon gift card promotion they were offering. They delivered the bulbs (which were thinly packed, though they did arrive apparently intact) but they never sent the gift card. It has been six weeks since the order. They promised delivery in three. I inquired by phone repeatedly but was unable to get a live person. Repeated emails to their "customer care advocate" have met with no resolution and now she says she cannot even tell me when I might expect the giftcard. Responses have been slow and at this point I believe deceptive. I'd be wary of this company.

I ordered decorative LED lamps. the bulk of them arrived ok due to being packed very well but 4 were shipped loose inside the box resulting in one arriving broken. Tried contacting the listed P.O.C. several times but she never answered. Had to call the main number to get the ball rolling. It will take a minimum of a week to replace the lamp and I have paperwork to do in addition before they will ship. I'm going to miss a client deadline with this kind of service. Thought about ordering two new ones overnight but now the price jumped 50% since my order of only 5 days ago. Looks like they have themselves covered quite nicely.

I moved into this home 6 years ago and my light bulb finally blew out in our closet. After search all the store I was told to try ordering online through this store. The price took me by surprise but I figured it would be worth it because it would last (you get what you pay for right?). I placed my order in February of this year and it blew out yesterday.it's only May!

I contacted their costumer service and was told they only had a 30 day guarantee for coverage. I'm very upset! I will be changing my light fixture just because I will never give them my business. Total rip off. I ordered two bulbs online just incase one got damaged in transit so I'll use this one until it burns out probably in another 3-4 months. Horrible quality and the prices for their product is not worth it!

I replaced all my smoke detectors in my house. 1000Bulbs had good prices and fast shipping. One of the ten detectors was missing the wiring harness. 1000Bulbs took care of my situation quickly with excellent customer service. The detectors look great. I will be back when I need something else that they sell.

Ordered from here recently and they shipped the bulbs fairly quick! I ordered nearly a dozen bulbs and unfortunately a few arrived damaged. I called their customer support and they were super accommodating. They replaced them right away, no hassle! Liking the way they do business. Definitely would recommend this company for lightbulbs.

Same bulbs I bought from Walmart for $20 par38. I got from here for $7. Upgraded our whole office to LED.

Went to store with old part since live nearby. They wouldn't come to lobby to see the part from lobby phone, made me describe and they specified the part # and told me to go home to order online. Ordered part they specified but it was wrong. Called back and they said they do not carry part I require, and I will need to pay for return shipping. Poor, poor, poor customer service.

I have ordered from them several times. Products are always as described and well packed. I ordered 2 boxes of 25 LED C9 replacement bulbs that were about $1.12 each and out of 50 of them 3 did not work. I sent and email almost a year later complaining that they were DOA. The initial offer was to sell me another box and deduct $3.36. I told them I was not spending $28 plus shipping and tax to recover $3.36 and I went away disappointed.

A few days later, they credited my credit card for $3.36. They are willing to do the right thing, even when they aren't legally obligated to do so. I will order from them again.

Pass on these guys - there are other more creditable vendors if price is not your main concern. I got up-sold a $15 LED which ended up failing. They never informed me the LED was not for my fixture and wold eventually fail. - No credit, "I told you amigo" (No, you didn't otherwise I wouldn't have bought it). Oh, however, they would sell me the bulb I originally wanted at an additional charge. Oh, and add the high shipping charge - No Bueno. Credibility means something to me but not to them. Won't be a returning customer even if they were giving bulbs away.

For my 100th Yelp review, I wanted three things: 1) something unique & unusual (that nobody else had thought to review), 2) something that I could easily give 5 stars, 3) something that would be a great value & benefit other yelpers. Bingo! A light went off in my head! (metaphorically speaking, of course) I'd bought rope lights at Home Depot for years in 25' lengths, mostly for outdoor lighting, but when they burned out over time and I'd go back to replace them, HD had a different supplier and the color wasn't "warm white" but a cold, ghastly "artic" white which didn't match all the other rope lights! (Imagine an incandescent light next to a fluorescent and you get the picture!) I've got a 100' long driveway which is very dark at night and the last thing I want is mis-matched lights guiding me home after a night "out-on-the-town"!

Since I struck out w/HD, I turned to Amazon who not only filled my "warm-white" rope light requirement but their supplier turned out to be (drum roll please.) the largest rope light supplier in North America! I got 150' length of rope lights which usually cost $150 - $200 for only $86! S/H INCLUDED! Now that's a deal! Color me a happy camper! Check 'em out at 1000bulbs.com They've got every different type of light (color, style, etc) you can imagine. AND their prices are great!